BO
Opiniones (5)
C
Carmen Vergara ✓ Verificado
hace 4 mes(es)
★★★★★
Great and beautiful boutique hotel!
Great location, walking distance to everything!
Breakfast buffet great and enough to start your day!
Sobrasada a tradicional dish is available in the buffet, my recommendation is to add the ensaimades in the buffet .
Bathroom in our room was made of glass, so no privacy at all. It is not a big deal if you are traveling as a couple, but maybe not good if your are traveling with your friend.
Great location, walking distance to everything!
Breakfast buffet great and enough to start your day!
Sobrasada a tradicional dish is available in the buffet, my recommendation is to add the ensaimades in the buffet .
Bathroom in our room was made of glass, so no privacy at all. It is not a big deal if you are traveling as a couple, but maybe not good if your are traveling with your friend.
🌐 Inglés
T
TB ✓ Verificado
hace 5 mes(es)
★★★★★
Not that is isnt a cute hotel it just needs a few more details.
Upon arrival, they said i had two reservations under my name when i knew it was not possible. I had only one reservation number so i dont know what the mix up was. The receptionist was not very knowledgeable and passed everything on to her higher ups which is fine but the way she spoke was not professional.
She told us to come in the morning to speak with her boss. We came down in the morning but there wasnt anyone there. For the next few days they had not told us anything so i waited for an email or text but nothing, so i guess they forgot??
On reserving this hotel about two or three months prior, their website had a few cool benefits for reserving directly with them. So, i reserved and when we arrived, no welcome drink, no “gift” for three nights or more and no explanation on courtesy bikes.
When i had messaged them about this they said it was something they had not taken down from their website and spoke with their director….
Working in this industry, its important to have these things in mind and give this service.
After speaking with their director person which was another receptionist, we were able to get our gift. When receiving we saw the “owner” at the bar and told the bartender about it and she was beside her and was not able to come and check that everything was okay or even a sorry for the confusion, also speaking to their director person bartender in her hear about us which we could tell. Anyways, not really nice.
Room wise, the only thing I would have to say, is to put some towel hangers, as we weren’t able to hang them anywhere but the heater… which wasnt very comfortable.
Upon arrival, they said i had two reservations under my name when i knew it was not possible. I had only one reservation number so i dont know what the mix up was. The receptionist was not very knowledgeable and passed everything on to her higher ups which is fine but the way she spoke was not professional.
She told us to come in the morning to speak with her boss. We came down in the morning but there wasnt anyone there. For the next few days they had not told us anything so i waited for an email or text but nothing, so i guess they forgot??
On reserving this hotel about two or three months prior, their website had a few cool benefits for reserving directly with them. So, i reserved and when we arrived, no welcome drink, no “gift” for three nights or more and no explanation on courtesy bikes.
When i had messaged them about this they said it was something they had not taken down from their website and spoke with their director….
Working in this industry, its important to have these things in mind and give this service.
After speaking with their director person which was another receptionist, we were able to get our gift. When receiving we saw the “owner” at the bar and told the bartender about it and she was beside her and was not able to come and check that everything was okay or even a sorry for the confusion, also speaking to their director person bartender in her hear about us which we could tell. Anyways, not really nice.
Room wise, the only thing I would have to say, is to put some towel hangers, as we weren’t able to hang them anywhere but the heater… which wasnt very comfortable.
🌐 Inglés
K
Katrin Moeller ✓ Verificado
hace 6 mes(es)
★★★★★
Just got back from an amazing stay at Hotel Petit Monti-Sión in Palma de Mallorca! Everything was perfect - the cleanliness, the friendly staff, and the breakfast were all top-notch. I felt right at home, and I can't recommend it enough. Definitely a 5-star experience! ⭐️⭐️⭐️⭐️⭐️
🌐 Inglés
W
Wendy ✓ Verificado
hace 8 mes(es)
★★★★★
I don't recommend this hotel. They only care about your money. There was a mixup with my reservation and they said I booked two rooms. They didn't ask me about it until I had been there two days, and told me I already owed them for the first night of the extra room at $240, and would also owe them the next two days unless they got someone to reserve it, because it was a no show reservation (and I was there!). No discount was given and I wasn't even aware of it. They did not care. On top of this, there were rose petals under our bed from previous guests, a terrible smell in the lobby of cheap perfume being piped in, better breakfast for cheaper elsewhere, rooms are small, one small bottle of water provided a day, super soft pillows, and loud noise from them moving the furniture early in the morning waking us up (we were on the first floor). Sadly my daughter also left something behind, which they said they didn't find (no surprise there!). The pros are that the bed is comfortable, room looks nice, shower was great, everything in working order, and it's in a great location.
🌐 Inglés
M
Michael Zube (Michael Z.) ✓ Verificado
hace 8 mes(es)
★★★★★
What a fantastic stay at Hotel Petit Monti-Sión! The cleanliness was top-notch, and the staff were super friendly and quick to help with anything we needed. The breakfast was delicious, with plenty of options to choose from! I highly recommend this hotel for anyone visiting Palma de Mallorca.
🌐 Inglés