HO
Bewertungen (5)
S
Stuart Ellis ✓ Verifiziert
vor 25 Tag(en)
★★★★★
Stayed here for a long weekend...Thank God it was not a week!!
Lest start with the few positives. Staff very friendly and Helpful. Reception area very spacious and clean. Rooms are acceptable, some people say the beds hard.. but they were fine for us. Pool area was ok while we were there, plenty of sun beds, however I would imagine in high season they will all be full. Now the bad. Breakfast (Buffet style) as we would normally expect, HOWEVER the 'HOT' selection was only tepid at best, and they did not 're fill' the items as they ran out very quickly, found I had to eat my scrambled egg and toast.. then go back for some bacon later. The BIG surprise was the evening meal, we were expecting buffet? NO there was a menu (you could choose a Starter, Main and Pudding. The selection was VERY VERY Limited, there were only 3 Puddings. Our 2nd night Dinner was spoilt by a group of 12/14 men who sat at a table in the dining area/bar (tis is the only bar) and got very drunk and loud. Our room was on the side of the hotel above a set of steps, and despite being on a top floor were woken in the early hours every night from the noise out side. If you want a short stay here just go B&B. for us if we won a free holiday back here I'd give it to my worst enemy!
Lest start with the few positives. Staff very friendly and Helpful. Reception area very spacious and clean. Rooms are acceptable, some people say the beds hard.. but they were fine for us. Pool area was ok while we were there, plenty of sun beds, however I would imagine in high season they will all be full. Now the bad. Breakfast (Buffet style) as we would normally expect, HOWEVER the 'HOT' selection was only tepid at best, and they did not 're fill' the items as they ran out very quickly, found I had to eat my scrambled egg and toast.. then go back for some bacon later. The BIG surprise was the evening meal, we were expecting buffet? NO there was a menu (you could choose a Starter, Main and Pudding. The selection was VERY VERY Limited, there were only 3 Puddings. Our 2nd night Dinner was spoilt by a group of 12/14 men who sat at a table in the dining area/bar (tis is the only bar) and got very drunk and loud. Our room was on the side of the hotel above a set of steps, and despite being on a top floor were woken in the early hours every night from the noise out side. If you want a short stay here just go B&B. for us if we won a free holiday back here I'd give it to my worst enemy!
🌐 Englisch
V
Vaibhav Tyagi ✓ Verifiziert
vor 3 Monat(en)
★★★★★
Spent a weekend in Mallorca, stayed at Palma Bellver! Great location and views, centrally located! Well connected! Breakfast buffet was impressive and the hotel staff very friendly and humble!
🌐 Englisch
J
Jazzy ✓ Verifiziert
vor 5 Monat(en)
★★★★★
I waited until the end of my trip to write this review to avoid giving a spontaneous or emotional reaction.
I’m not sure this hotel deserves a 4-star rating, and unfortunately, my experience wasn’t that great.
I’ve stayed in many different types of hotels, so I usually know what level of service to expect.
Before arriving, I sent a few emails to the hotel with some questions, but the responses were oddly written—both in tone and style—which didn’t give a professional impression.
When we arrived, the receptionist didn’t seem very welcoming, which is unusual for a hotel. We asked about the possibility of upgrading our room. As soon as she thought we might upgrade, her attitude changed and she suddenly became friendlier. But once we decided not to upgrade and simply asked about the conditions, her cold demeanor returned.
We had to wait until 15:00 to check in, and then she struggled quite a bit with my PayPal payment. Even though the payment was clearly completed—and I showed her proof from the PayPal app and also the hotel’s own confirmation—she insisted on seeing the original PayPal confirmation email, which I had already deleted. It took quite a while to resolve this unnecessarily.
On a positive note, the restaurant and its staff were polite, helpful, and the area was clean. Breakfast was decent, the bar near the pool was great and also the pool was clean.
Room service and cleaning were okay. They did change the sheets, but unfortunately, I noticed some stains on them. The bathroom occasionally had an unpleasant smell coming from the drain.
When we called for some room service like extra towels or iron, it took endlessly to answer I really can say I called 5 times until they answer so I could ask for iron.
Another disappointing moment: I went to reception to ask for disposable slippers. One staff member was about to assist me, but the same unfriendly receptionist from day one said something in Spanish, and suddenly the other woman told me that slippers aren’t provided for standard rooms. I was honestly shocked—I’ve stayed in 3-star hotels in the middle of nowhere that still provide slippers for all rooms. It wasn’t a luxury request, and the way it was handled left a bad impression.
Overall, I don’t think I would recommend this hotel based on my experience. The main reason I booked it was because I believed it was affiliated with the Melia hotel group, and I expected a certain level of quality. But now, I’m not so sure
I’m not sure this hotel deserves a 4-star rating, and unfortunately, my experience wasn’t that great.
I’ve stayed in many different types of hotels, so I usually know what level of service to expect.
Before arriving, I sent a few emails to the hotel with some questions, but the responses were oddly written—both in tone and style—which didn’t give a professional impression.
When we arrived, the receptionist didn’t seem very welcoming, which is unusual for a hotel. We asked about the possibility of upgrading our room. As soon as she thought we might upgrade, her attitude changed and she suddenly became friendlier. But once we decided not to upgrade and simply asked about the conditions, her cold demeanor returned.
We had to wait until 15:00 to check in, and then she struggled quite a bit with my PayPal payment. Even though the payment was clearly completed—and I showed her proof from the PayPal app and also the hotel’s own confirmation—she insisted on seeing the original PayPal confirmation email, which I had already deleted. It took quite a while to resolve this unnecessarily.
On a positive note, the restaurant and its staff were polite, helpful, and the area was clean. Breakfast was decent, the bar near the pool was great and also the pool was clean.
Room service and cleaning were okay. They did change the sheets, but unfortunately, I noticed some stains on them. The bathroom occasionally had an unpleasant smell coming from the drain.
When we called for some room service like extra towels or iron, it took endlessly to answer I really can say I called 5 times until they answer so I could ask for iron.
Another disappointing moment: I went to reception to ask for disposable slippers. One staff member was about to assist me, but the same unfriendly receptionist from day one said something in Spanish, and suddenly the other woman told me that slippers aren’t provided for standard rooms. I was honestly shocked—I’ve stayed in 3-star hotels in the middle of nowhere that still provide slippers for all rooms. It wasn’t a luxury request, and the way it was handled left a bad impression.
Overall, I don’t think I would recommend this hotel based on my experience. The main reason I booked it was because I believed it was affiliated with the Melia hotel group, and I expected a certain level of quality. But now, I’m not so sure
🌐 Englisch
K
Kiko Rey ✓ Verifiziert
vor 5 Monat(en)
★★★★★
Been few times in this before 2020, and i loved this hotel. I returned this year to Palma and decided to stay on the same hotel. Honestly, it is still a good hotel but in need of repairs and in some.areas a proper refurbishment.
The bedroom is outdated, floorings on the 8th floor with a lot of visible wear and tear. Not sure if the other floors are the same. My bedroom, the bed was slightly noisy when moving. In overall it is a great hotel.
The bedroom is outdated, floorings on the 8th floor with a lot of visible wear and tear. Not sure if the other floors are the same. My bedroom, the bed was slightly noisy when moving. In overall it is a great hotel.
🌐 Englisch
S
Samira Zoroufchin ✓ Verifiziert
vor 6 Monat(en)
★★★★★
Our stay was fantastic. We had a Premium Double Room with a sea-view terrace on10th stock, and everything was perfect — beautiful view, spotless room, and great amenities. We really enjoyed our visit and would definitely recommend this hotel.
The only small downside was that access to public transportation was a bit challenging, but that fantastic view covered it totally
The only small downside was that access to public transportation was a bit challenging, but that fantastic view covered it totally
🌐 Englisch