Urban Hostel Palma

I love this hotel and their reception as well.
I was here in the November and everything was clean and nice. The best part was the Breakfast. I loved how they serve this.
One thing I found problemetic is the toilets maybe. I was there when it was not so busy but more toilets can be helpfull when the hostel will be full.

Anyways my experience was super. I will rate 5/5.

Great stay for one night in Palma.
The position is very convenient, just 15 minutes walk from the Cathedral. The staff of the hostel was very friendly and welcoming, waiting for us until almost midnight since we were coming with a late flight.
Only the cleanliness of the bathrooms and the comfort of the mattresses can be improved in my opinion.
Overall, recommended stay also for the price (72€ for 4 people), including a free breakfast.

Urban Hostel Palma
The good, bad and ugly

So it’s well situated, really near to the marina and 5 mins walk from the old town.

Staff are friendly and there’s parking right out front for your scooter (free too).

Really nice gelato place next to the park out the front too

Breakfast is basic but nice and started me off for the day.

The dining area is kept clean and tidy and bedrooms seemed clean enough.

Now for the not so good……

There’s parts that REALLY badly need repair, e.g there’s screws missing from various parts of the beds (on mine from the safety rail, so nothing stopping you rolling out the top bunk at night).

Upstairs there’s a door that looks like it’s about been kicked in, but isn’t repaired.

For some reason no one of the bathrooms seem to be cleaned on any level, from the disabled toilet downstairs to the toilets on the top floor either, so they loook naaaasty.

The sinks have got grime and hair all over them on every floor and the showers have looooads of empty shampoo bottles all over the place.

Also out of our window on the roof was strewn with rubbish that looks to have been thrown out the windows.

Would I stay there again ?, yes as it’s cheap and central, and I don’t mind a bit of grime, but it’s a hard pass for any clean freaks.

It’s bizarre as I saw staff cleaning the dining area at night, but why they don’t also clean at least the disabled toilet downstairs too I have no clue.

@ shortbreakscheapescapes

Very poor service from some members of staff who openly mock you in front of you, thinking that you don't understand. This makes your stay less enjoyable.

Apart from that, the facilities and bed are fine. Be aware that the bed and pillow are made of plastic, which makes noise every time you move. Not very pleasant at night.

Good hostel with fair services and prices and a good breakfast. Also, staff is nice and very helpful. It’s not in the heart of city center, but is possible to go everywhere by walk or take a bus near to the hostel, and there are bars with a night life going down the street.